Bilingual Electronic Banking Wire Specialist (Hybrid Eligible: KS, MO)

Company: Enterprise Bank and Trust
Location: Belleville
Posted on: April 25, 2025

Job Description:

Candidate must be fluent in English and Mandarin/Cantonese
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, were strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.Together, theres no stopping you!Job Title:Electronic Banking Wire Specialist (Hybrid Eligible: KS, MO)Job Description:SummaryThis position is responsible for performing operational support duties of the Electronic Banking Department.Essential Duties and Responsibilities:

• Processes all incoming and outgoing wire transfers
• Creates and responds to wire transfer service messages
• Assists in daily tasks, including balancing of accounts, monitoring of bank position, and morning/end of day processing
• Maintains existing client relationships by addressing any customer service needs or issues
• Assists with testing and upgrades with the wire vendor
• Creates and manages cases with electronic banking vendors
• Creates and manages reports and handles reporting for the wire transfer department
• Assists in audits and examinations
• Develops and maintains department procedures
• Supports Retail Staff with issues, questions, and concerns regarding their wires transfers
• Assists with training new employees
• Serves as a back-up for other areas of the electronic banking department
• Completes Reg E investigations
• Assists management with projects related to the department
• Other duties as assignedQualifications:
  • Must be familiar with Electronic Banking
  • Strong verbal and written communication skills
  • Ability to develop strong working relationships and interact well with employees at all levels of the organization
  • Ability to communicate and cooperate in a team environment to produce needed outcomes and meet goals
  • Motivated and open to change
  • Ability to meet multiple deadlines in a fast paced environment
  • Excellent planning and organizational skills
  • Demonstrates flexibility, versatility, and commitment
  • Ability to proactively reach out or discover resources to determine solutions
  • Ability to work well in a team environment that promotes inclusiveness and communication among team members with a constructive, respectful attitude
  • Ability to critically think through complex situations
  • Willingness to continually learn
  • Flexible schedule-ability to come in early or stay late as needed
  • Ability to work overtime as neededEducation and/or Experience:
    • Three or more years of related experience
    • High school diploma or GED requiredComputer and Software Skills:
      • Microsoft Office
      • Google Mail
      • Google Suite
      • SalesforceEqual Opportunity Statement:Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at.Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.If you would like more information about your EEO rights as an applicant under the law, please click.Required
        Preferred

        Job Industries

        • Other

Keywords: Enterprise Bank and Trust, Springfield , Bilingual Electronic Banking Wire Specialist (Hybrid Eligible: KS, MO), Other , Belleville, Illinois