Vehicle Support Specialist
Company: VirtualVocations
Location: Saint Charles
Posted on: November 15, 2024
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Job Description:
A company is looking for a Vehicle Support Specialist to provide
customer service support to their client base.
Key Responsibilities:
Resolve customer requests and issues via phone, email, and web
chat
Manage and record customer cases in the ticket management
platform
Serve as a Subject Matter Expert on designated products and support
tasks
Required Qualifications:
0-3 years of customer support experience, preferably in a B2B, SaaS
environment
Fluency in French and/or Spanish is a plus
Experience with Zendesk is a plus
Proficient in Microsoft Office Suite
Strong ability to prioritize and meet deadlines
Keywords: VirtualVocations, Springfield , Vehicle Support Specialist, Other , Saint Charles, Illinois
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