Network Admin - IP Provisioning
Location: Saint Louis
Posted on: November 20, 2024
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Job Description:
GENERAL PURPOSE SUPERVISION RECEIVED SUPERVISION EXERCISED ESSENTIAL DUTIES AND RESPONSIBILITIES PERIPHERAL DUTIES DESIRED MINIMUM QUALIFICATIONS Education and Experience: NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES •Knowledge of MPLS is desirable SPECIAL REQUIREMENTS None TOOLS AND EQUIPMENT USED PHYSICAL DEMANDS WORK ENVIRONMENT The duties listed above are intended only as illustrations of
the various types of work that may be performed. The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related or a logical assignment to
the position. The job description does not constitute an employment agreement
between the employer and employee and is subject to change by the
employer as the needs of the employer and requirements of the job
change.
The Network Administrator – (IP) Provisioning position encompasses
a high level of technical ability including IP subnetting, the
ability to provision TelePacific core and distribution routers, and
troubleshooting 2nd and 3rd level connectivity issues for our data
customers. Furthermore the Network Administrator will keep the
Internet Operations Center updated on all configuration changes,
troubleshooting techniques, and Internet connectivity issues and
upgrades in general.
Works under the supervision of the Supervisor of Service
Delivery
None
•Communicate with the engineering department before, during, and
after installations that require advanced configurations and/or the
implementation of VPN or firewall capability to support the
customer?s requirements.
•Assign and program IP configuration for customer installation
orders
•Configure and troubleshoot Cisco, Juniper and other switches and
routers
•Provide support to customers and vendors during new
installations
•Work with various customer and support groups in diagnosing
service related problems
•Troubleshoot WAN connections
•Troubleshoot router configuration
•Recognition of potential network bottlenecks and other trouble
areas
•Maintain service delivery timeframes and processes in a
multi-system environment.
•Process basic order entry data and distribute tasks within the
Service Delivery department through ticketing and task tool
•Efficiently handle a high volume of orders
•Communicate order progress with Coordinators, Field Operations and
Management
•Identify order concerns, issues and escalate appropriately
•Maintain data reports related to translations task and order
status
•Review and suggest changes to Circuit Design against facilities
database to ensure Customer stability during install
•Adhere to Customer Proprietary Network Information (CPNI)
regulations to protect all Customers? privacy rights
•Know and adhere to all TelePacific product and process
guides
•Execute suspensions and restorations within two (2) hours of
assignment during normal business hours
•Provide a professional and positive experience to both internal
and external TelePacific Customers.
•Assist with creation of ad hoc reports as needed.
•Support Service Delivery Department in achieving Corporate revenue
goals.
•Report contractual challenges for general contract
compliance.
•Adhere to all Company policies and procedures.
•Other duties as assigned.
(A) Cisco Certified Network Associate (CCNA) certification or
equivalent experience, and
(B) Graduation from an accredited four year college or university,
and
(C) Two (2) year of ISP level telecommunications experience,
or
(D) Any equivalent combination of certification, education and
experience
•Detailed understanding of the function and configuration of
Cisco/Juniper networking equipment
•Hands-on experience configuring and troubleshooting Cisco/Juniper
switches and routers
•Advanced operational knowledge of virtual local area networks
(VLAN), Border Gateway Protocol (BGP) and Enhanced Interior Gateway
Routing Protocol (EIGRP)
•Advanced understanding of IP addressing, including
subnetting
•Functional understanding of Domain Name System (DNS), Dynamic Host
Configuration Protocol and related network services
•Understanding of TCP/IP configuration within various operating
systems.
•Exceptional time management and organization skills
•Demonstrated proficiency with billing software, Microsoft Word,
Excel, personal computers, calculator, telephone, copier and fax
machines
•Candidate must be comfortable in a fast paced environment, execute
tasks with minimal supervision and accept change with a positive
outlook
•Must be able to read, write and speak English
Personal computer, including word-processing, database and
spreadsheet programs; calculator, telephone, printer, copy and fax
machine.
•The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions
•While performing the duties of this job, the employee is
frequently required to sit and talk or hear. The employee is
occasionally required to walk; use hands to finger, handle, or feel
objects, tools, or controls; and reach with hands and arms. The
employee will spend 90% of their time sitting at desk, typing on
keyboard and viewing computer monitor
•The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision
and the ability to adjust focus
•The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions
•The noise level in the work environment is usually moderately
quiet
•It is required that this position be performed at the hiring
office of the position unless stated otherwise
Keywords: , Springfield , Network Admin - IP Provisioning, IT / Software / Systems , Saint Louis, Illinois
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